Daniel Bloom, Advisory Board Member

Daniel Bloom is a recognized ITSM and AR System development guru. He selected Remedy for a Help Desk in 1992 (version 1.0). Created the ARSlist in 1993 and the ARSlist Awards in 1995. Certified as a Remedy Authorized Consultants (RAC) in the first RAC class in 1995. He designed an early entitlement catalog for services for MCI (1996). Member of the design and build team at Remedy Corp. for version 4 of Asset Management (1999). He has architected several enterprise ITSM implementations. He has been a member of the team on over 35 successful projects in six countries including some of the highest profile implementations of the CMDB and ITSM suite (2000-2008). Daniel worked in Toronto to improve a high profile ITSM7 implementation, followed by various assignments on ITSM7.6.04 implementations. He is currently employed full time in the Unisys Global ITSM Practice as a Senior Solution Architect. Chaired WWRUG09 in Las Vegas, WWRUG10 in Las Vegas and WWRUG11 in Washington, DC. CEO of WWRUG and Chairman of WWRUG12. Daniel Bloom has degrees in Computer Science and Psychology.

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